 Guurrbi Tours
Overview
Willie Gordon Guurrbi Tours operates in Cape York, Far North Queensland. It was conceived and started by Aboriginal Elder, Willie Gordon, who now works closely with business partner, Judy Bennett. Tours run daily, Monday to Saturday, either self-drive from Hope Vale, or with transport provided from Cooktown.
The rock art sites are about 40 minutes drive from Cooktown, travelling along the Endeavour Valley. It's a very beautiful area surrounded by hills – six of which mark the boundaries of the Nugal lands.
A small track, climbing through woodlands leads to the area known as Wangaar-Wuri, which is the location of the rock art sites.
This is a stunning area with giant rocks, sandstone escarpments and spectacular views.
Products
- The Great Emu Tour includes a visit to three rock art sites, including the Great Emu Cave.
Self-drive, ex-Hope Vale. Duration – 2 hrs Inclusive, ex-Cooktown. Duration – 3.5 hrs
- The Rainbow Serpent Tour visits six rock art sites, including an ancestral Birth Cave and the Reconciliation Cave.
Self-drive, ex-Hope Vale. Duration – 4 hrs Inclusive, ex-Cooktown. Duration – 5.5 hrs
Leadership
Magnificent rock art
Guurrbi Tours was started by Aboriginal Elder, Willie Gordon. The idea of starting a tour had been with Willie for ten years or more, when in 2002, he met Judy Bennett, a PhD student with over 25 years experience in tourism, mainly with her own small businesses. Willie shared his dreams of the tour with Judy, who offered to help as part of her PhD, and over the next year they built the business together, recording how they went about it, in order to help others in the future. Willie launched Guurrbi Tours in 2003, and two years later, when Judy had completed her PhD, she became a partner in the business, which they now run together.
Willie was educated in Hope Vale and Cooktown before attending high school in Brisbane. He trained as a boilermaker in Cape Flattery, and spent some time working in Mount Isa before moving back to Hope Vale. Whilst still in his 20s, he was elected Chairman of Hope Vale Community Council, a position he held between 1986 and 1989. Later he worked extensively in the health sector, becoming Chairman of the drug and alcohol program, and spending five years in Cairns, developing and chairing the Apunipima Cape York Health Council.
Sharing culture
Showing the rock art Willie is a Guugu Yimithirr speaker and passionate about Guugu Yimithirr culture and spirituality. He is an Elder of the Nugal clan, whose country lies between Cooktown and Hope Vale, about 340 kms north of Cairns. He is also the Nugal-warra story teller, a responsibility handed down to him by his father, Tulo, who shared the stories with Willie from the time he was old enough to accompany him out bush. These are stories which have been passed down from generation to generation keeping the clan's philosophies and lores alive.
On the tour Willie takes guests off the beaten track to an area known as Wangaar-Wuri, the location of the rock art sites. In this stunning area, with its giant rocks, sandstone escarpments and spectacular views, he shares the stories behind the art, explaining how the paintings speak of the essence of life and the lores of his people. He shows that we all have spiritual connections to the land, whatever our nationality or colour, and encourages guests to take photos of the art so that they, too, can keep the stories alive.
Challenges
Like the majority of Aboriginal people in remote communities, Willie had no experience in business. His original training had been as a boilermaker; he'd worked in the mines; and then he'd gone into the health sector, becoming Chairman of the drug and alcohol program, and developing and chairing the Apunipima Cape York Health Council. In between times, he'd attended tourism workshops and participated in the development of a tourism strategy for his community, but, as he wryly says, this just taught him how to do workshops - not how to get his tour started.
The biggest challenge has been learning how to control the finances of the business, as well as the many regulations a tourism business has to comply with.
Growth and prosperity
Despite the tour's simplicity, its relatively remote location, and Willie's insistence upon keeping party sizes small to avoid damaging the vegetation around the sites, word of mouth recommendations spread rapidly, and by the end of its first year Willie was already working with major tour operators and visitors were travelling to Cooktown specifically to go on his tour.
Willie started by sub-contracting his tour transport, but by the end of his first season he was able to borrow the money to purchase a second-hand bus. Now Willie has a second vehicle, and his customer base has expanded Australia-wide and overseas.
The feedback from customers continues to be amazing: they frequently describe the experience as 'powerful' and 'moving'; travel-weary journalists have referred to it as one of the best Aboriginal tours in the country, and repeat bookings are common, with visitors (including Australia's Director-General) coming back for a second time with family and friends. Even Prime Minister, John Howard, has accompanied Willie to the sites, and Guurrbi Tours has now joined the Great Barrier Reef and the Sydney Harbour Bridge Climb as one of ATS Pacific's 50 Greatest Must-Do Experiences in Australia, New Zealand and Fiji.
Willie loves what he does with a passion, and never tires of making new friends and sharing the stories. He is now Vice-President of the Cooktown Chamber of Commerce and Tourism, and plays an active role in promoting this beautiful part of Cape York.
He and Judy also spend time helping other people start their own business, and have recently launched The Bama Way, a cultural trail through South East Cape York, which links Guurrbi Tours with two other Aboriginal-owned tours. (Bama is pronounced 'Bumma' and is Guugu Yimithirr for 'person'). The trail is along story-lines, through coastal mangroves, rainforest and hilltop Savannah, and an Aboriginal map tells some of the history of the area and explains the significance of the landmarks along the way. It was produced so that people travelling through the region would gain a great understanding of the area's rich and diverse Aboriginal history and culture, as well as acting as a marketing tool for new Aboriginal businesses to join when they are ready.
| Business name: |
Guurrbi Tours |
| Products and services |
Willie, the traditional story-teller of the Nugal-warra clan, takes guests to his ancestral rock art sites in the hills above Hope Vale, outside Cooktown. Here he shares the stories behind the art, and explains how the paintings speak of the essence of life and the lores of his people. Tours run daily, Monday to Saturday, either self-drive from Hope Vale, or with transport provided from Cooktown. |
| Business Structure and Ownership |
Willie Gordon launched Guurrbi Tours in 2003, and two years later, Judy Bennett became a partner in the business, which they now run together |
| Aboriginal and Torres Strait Islander involvement |
Willie is from the Guugu Yimithirr tribe, and an Elder of the Nugal-warra clan, whose country lies between Cooktown and Hope Vale, about 340 kms north of Cairns. He is a partner in the business and the main tour guide. His brother is an additional guide when there are large tour groups. |
| Organisational structure |
Partnership |
| Date started |
May 2003 |
| Size of operation |
2 Tour vehicles. Maximum on tour is 16 people (unless by prior arrangement). |
| Top five marketing initiatives that have paid off |
- Networking, families
- Website
- Producing and distributing brochures for ourselves and collaborative marketing with other Aboriginal & mainstream businesses in the area
- Marketing overseas, and attending ATE with other Cooktown tourism business
- Working hard to promote the region as a whole, rather than just our own business
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| Best customer feedback comments |
- "It has woken my spirit most wonderfully"
Ursula, Cairns
- "A beautiful, meaningful, intimate and special tour"
Helen Tarrant, Cairns
- "The best thing I've done in Australia"
Henrietta, France
- "Willie is a national treasure"
Pedro O'Connor, Epic Private Journeys
- "A remarkable man with a wonderful philosophy"
Barry & Rosanna Rosen, NSW |
| Annual visitors/ customers |
2006 – 1,515 visitors. |
| Funding sources |
The business was started in 2003 without any external funding. In 2005 Guurrbi Tours obtained a loan from Hillsong to buy its first bus - this is now paid off. A commercial loan was obtained to buy a second vehicle May 2006. |
| Growth Plans |
Our future is linked to the future of Cooktown, and we are doing everything possible to show the world what a beautiful region we live in, and how much it has to offer.In 2006 we launched 'The Bama Way', a cultural trail through South East Cape York, linking Guurrbi Tours with two other Aboriginal owned tour businesses in Wujal and Cooya Beach. We have done this in partnership with many supporting mainstream operators in the area. We have also created a brochure, which has an Aboriginal map of the trail with some of the special places, history and stories along the way. The brochure not only promotes the region as being rich in Aboriginal culture and history, but also acts as a marketing tool for new Aboriginal businesses to join when they are ready.We are now marketing Guurrbi Tours & The Bama Way overseas, and already feature in several overseas brochures. We are active participants in overseas famils, such as Queensland on Stage, and, together with other Cooktown businesses, we participated in ATE in 2006, and will be there again in 2007. |
| Biggest success |
Making it on to ATS Pacific's "50 Ultimate Must-Do Experiences in Australia, New Zealand and Fiji" in 2006. |
| Biggest challenge |
Learning how to control the finances of the business, as well as the many regulations a tourism business has to comply with |
| Success factors / tips for others |
When you start a business, networking is absolutely vital – you cannot survive in isolation. I would not be where I am today without the support I received – and continue to receive – from the businesses in Cooktown. |
| Accreditation |
State Operator Accreditation. |
| Website |
www.guurrbitours.com; www.bamaway.com.au |
| Person interviewed |
Judy Bennett and Willie Gordon |
| Telephone |
07 4069 6259 (Reservations); 07 4069 6043 (Administration) |
| Email |
info@guurrbitours.com |
| Date |
8 March, 2007 |
Images courtesy of Guurrbi Tours/Bama Way.
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